Collection Solutions to Health Care Provider Practices, Hospitals, and Nursing Homes

June 29, 2002, Atlanta, Georgia. Healthcare payment industry veteran, Lillian Morman, has launched KWS Healthcare Inc., a healthcare billing and debt collections consulting firm serving health care provider practices, hospitals, nursing homes and rehabilitation centers throughout the Continental United States.

One of the toughest challenges in the patient accounts industry is aggressive account collections. In many healthcare organizations there is a communication gap between data gathering efforts and the data needed to aggressively collect outstanding account receivables. Trying to bridge this gap is the essence behind KWS Healthcare Inc’ mission. KWS Healthcare strives to bridge the gap between information technology systems and the organizations’ patient accounting operations.

“We act as our clients’ interpreter of operational data and technical systems to help them maximize their billing and collection efforts,” says Lillian Morman, founder and President of KWS Healthcare.

KWS Healthcare Inc. offers a wide range of consulting services including:

Operational Performance Review of the Revenue Cycle
Conversion and/or Implementation Assistance Project Management
Patient Accounting/Billing Technical Assessments
Consulting – Healthcare Billing & Collections Subject Matter Experts

The firm also offers customized training programs for business office staff and management. Topics include:

Customer Service - Conflict Resolution, Point of Service Collection Techniques, Intense Payer Specific Billing

Requirements, Fair Debt Credit and Collections Act (FDCPA) and Managing current resources for maximum results.

Ms. Morman, is a 15-year veteran in the patient accounts industry. She has consulted with such industry leaders as National Data Corporation, The Healthcare Financial Group, EDS and Pittman Healthcare Group. She began her career as a Recoupment/Correspondence analyst for EDS. As such she worked to recoup monies inappropriately paid to Indiana Medicaid providers and made recommendations to the Attorney General’s Office regarding suspects of Medicaid Fraud. Since then, she has worked to design and implement account receivable processes, evaluated and developed training procedures, and acted as the project manager of several implementations.

Based in Atlanta, Georgia, KWS Healthcare Inc. is a consulting firm specializing in custom solutions for healthcare payment operations. KWS Healthcare experts assist healthcare providers, hospitals and allied health service institutions in creating more cost effective and streamlined revenue cycle operations through innovative technology and staffing training. For more information on KWS Healthcare Inc. go to www.kwshealthcare.com.